Accessibility

The World Wide Web Consortium (W3C) sets rules to help make websites accessible to everyone. Our website follows these rules, but here are some tips to make it even easier for you to use:

• Ease of access
• Adjusting your computer
• Using keyboard shortcuts
• Useful links

• Each page has a Sitemap link (in the Footer) which lists all the pages on the website.
• You can use the keyboard to access all pages of this site.
• Each image has alternative text which describes the image.
• You can change the text size:
  • In Internet Explorer: Tools Menu / Zoom / Zoom in or Zoom out
  • In Google Chrome: Menu / use + & – beside Zoom
  • In Firefox: Menu / use + & – at top of block
  • In Safari: View / Zoom In or Zoom Out or View / Zoom Text Only / Zoom In or Zoom Out

Moving around the site

• Main Menu Bar: Use the main menu bar at the top to get to the main sections of the site.
• Drop-Down Menus: You can explore each section using the drop-down menus on the main menu bar or from each section's landing page.
• Sitemap: Find a list of all the pages on the website at the bottom of the page (Footer).
• Search: Use the magnifying glass icon at the top of the page to search for what you need.
• Home Page: Click on the Citizens Advice Oxford logo to return to the home page.
• Legal Information Links: Look for links to legal information at the bottom of the page (Footer).

How to Resize Our Website

• Flexible Layout: You can change the size of our website by dragging its edges. This makes the website fit the shape and size you want.
• Full Screen View: If your screen is in full view, click the ‘Restore down’ button at the top right of your window to see the edges.
• Resizing: Move your mouse over the edges of the window until you see two arrows. Then, drag the edges (top, bottom, and sides) to make the window the size you want.
• Resizing Across Apps: You can resize windows like this in other applications too, though not all content may adjust. When you come back to our website, it will remember the size and shape you chose last time.

AbilityNet's Helpful Guides

AbilityNet has created some easy guides to help you adjust your computer for a better web experience. Here’s what you can learn:

• Adjust Screen Display: Change how things appear on your screen so you can fit more information or see things more clearly.
• Change Colors and Fonts: If you have trouble seeing, you can change the colors and text size to make things easier to read.
• Adapt the Mouse: You can make the mouse pointer bigger, move slower, or even switch it for left-handed use.
• Keyboard Settings: Adjust how your keyboard works, like changing the speed at which the cursor blinks.

Go to AbilityNet for more information.

You can use keys on the keyboard to move around our website more quickly. These are called shortcuts, and the keys you use depend on your browser. Find shortcuts for the main browsers by following these links:

• Chrome desktop shortcuts
• Chrome iPhone & iPad shortcuts
• Chrome Android shortcuts
• Firefox shortcuts 
• Internet Explorer version 11 shortcuts 
• Microsoft Edge shortcuts 
• Safari shortcuts

You can download free software from the web, and find out about accessibility features for a variety of systems:

• www.abilitynet.org.uk – for information about adjusting your computer
• www.nvaccess.org – for access to a free screen reader
• www.microsoft.com/en-us/accessibility – Microsoft accessibility wizard and how to use it
• www.google.com/accessibility/all-products-features.html – Google tools for easy access
• www.apple.com/accessibility – Apple Macintosh accessibility features
• https://support.mozilla.org/en-US/kb/accessibility-features-firefox – accessibility features in Firefox and extensions you can download