Advice Over The Phone
Adviceline – 0808 27 87 909
For advice in all areas. Lines are open Monday to Friday 9:00 to 17:00. This is a freephone number.
Consumer Helpline – 0808 223 1133
For help with consumer issues. Lines are open Monday to Friday, 9am to 5pm. Lines are closed on bank holidays. This is a freephone number.
Universal Credit Help to Claim – 0800 144 8 444
For help applying for Universal Credit you can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday.