Adviceline Freephone 0808 278 7808
Monday to Friday 9am to 5pm


Adviceline Freephone: 0808 278 7909

You can get advice by calling us Monday to Friday 9.00am – 5.00pm

Calls to our adviceline are answered by our trained volunteer advisers. They will ask you questions about you and your situation to determine the best advice for you. They will explain your options so you can make your own informed decisions about your situation.

We aim to resolve your issue when you call us but we may advise you to take some action and then contact us again. After talking to you we may believe it is best for you to come for a pre-arranged appointment at our office or one of our community locations.

Citizens Advice Oxford holds Advice Quality Standard accreditation. For more information, visit


If you have difficulty using any of these ways of getting help, you can call into Oxfordshire County Library, Queen Street, Westgate, Oxford Mondays and Wednesdays, 10am to 1pm where one of our volunteers will be able to talk to you and find the best way forward for you.