Research & Campaigns Role
The Research & Campaigns Team focuses on two main goals at Citizens Advice:
- Providing Essential Advice: Helping people with the problems they face.
- Improving Policies and Practices: Working to change unfair or harmful policies and practices based on the issues clients face.
We use the information and data from clients to drive changes, such as improving unfair legislation (like aspects of Universal Credit rules) and addressing harmful practices (such as abuses related to payday loans).
Click the links below to learn more about our work.
As part of the team, you will:
- Analyse Data: Examine information on Casebook, our case notes resource, to spot trends.
- Identify Issues: Recognize problems specific to Oxford, like private rentals, as well as broader national issues.
- Run Campaigns: Provide narrative and statistical data to run campaigns that address these issues.
- Engage with Partners: Share information with third parties, such as Oxford City Council.
- Work with Communications: Collaborate with the Communications team to publicize issues and statistics in the media.
- Public Engagement: Participate in national Citizens Advice campaigns and initiatives.
Training will be provided, and you’ll have access to a strong support network.
